(Prices are net prices)
For special orders of items that we do not carry in our range, shipping costs generally apply.
You can enquire about these when placing your order.
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Germany |
Switzerland / Liechtenstein
(Samnaun & Zermatt on request) |
Bordering EU countries
(except Czech Republic) |
Non-bordering
EU countries |
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Standard delivery
Assortment items
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Parcel delivery 4)
Orders placed by 4 p.m. that are sent by parcel service
are usually handed over to our logistics partners on the same day
to our logistics partners (with the exception of shipments to
Switzerland and non-bordering EU countries). In
normally you will receive them on the next
working day, max.
working day, max. after two to three working days.
Free from €120 (less than €5.50)
Forwarding delivery 1),4)
Up to 5 working days delivery time
for stock items from the day of dispatch.
Free from €120 (less than €30) |
Free from €200
(less than €10)
Free from €5,000
(less than €120) 2)
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Free from €200
(less than €10)
Free from €5,000
(less than €90) 2)
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Shipping costs
per parcel/weight
Shipping costs per
parcel/weight
|
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Standard delivery
Special items
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Parcel delivery
8,50 €
Parcel delivery
Special items on request |
€15.00
Special items on request
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Special items on request
Special items on request
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Special items on request
Special items on request
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| Next-Day-Delivery |
Parcel delivery
Order Monday-Friday until 3.00 pm,
delivery the following day until 6.00 pm: €9.50 per shipment.
Excluding Saturday, Sunday and public holidays.
Next Day delivery to islands not possible.
Next Day deliveries of dangerous goods excluded.
Carrier delivery
Order Monday-Friday until 11.00 am,
delivery the following day until 6.00 pm: €20 per shipment. 3)
Excluding Saturday, Sunday and public holidays.
Next Day delivery to islands not possible.
Next Day deliveries of dangerous goods excluded. |
Not possible |
Not possible |
Not possible |
| Express delivery |
Parcel delivery
Order Monday-Thursday until 3.00 pm,
delivery the following day by 10.30 am: €19 per parcel.
Order Monday-Thursday until 3.00 pm,
delivery the following day by 12.00 noon: €15 per consignment.
Order on Friday by 3.00 pm, delivery on Saturday during the day:
€45 per consignment.
Express delivery not possible on Sundays and public holidays.
Express delivery to islands not possible.
Express deliveries of hazardous goods excluded.
Carrier delivery
Order Monday-Friday until 11.00 am,
delivery the following day until 10.00 am:
€65 per shipment.3)
Order Monday-Friday until 11.00 am,
delivery the following day until 12.00 pm:
€40 per shipment.3)
Excluding Saturday, Sunday and public holidays.
Express delivery to islands not possible.
Express deliveries of dangerous goods excluded.
|
Not possible |
Not possible |
Not possible |
| Border fees |
|
Free from €800
(under €21) |
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At cost price |
Return
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Parcel delivery
free of charge 4)
Carrier delivery
40 € per shipment 4)
At cost price, as well as special items and items labelled accordingly are excluded from returns |
At cost price, as well as special items and items labelled accordingly are excluded from redemption |
At cost price, as well as special items and items labelled accordingly are excluded from redemption |
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| Minimum quantity surcharge |
€5 for orders
under €20 |
€5 for orders
under €20 |
€5 for orders
under €20 |
€5 for orders
under €20 |
1) For Photovoltaics + Accesories, Underground storage tanks and Tanks type: 2000, 2500, 3000, 4000, 5000 as well as Zehnder shaft heating systems, freight costs are always incurred. For the product groups Wanners, beams, steam showers, shower cubicles, Shower rear walls,
Niche doors, saunas, heating cabins, Dividing walls and heating water may incur freight costs.
2) For pipes with a length of 5-6 m and solar systems, heat pumps, storage tanks with a capacity of 50 litres or more, photovoltaics + accessories, Underground storage tanks, Zehnder shaft heating systems, Wanners, beams, steam showers, shower cubicles, shower rear walls, complete showers, Niche doors, saunas,
heating cabins, Dividing walls and heating water are always subject to freight costs, which are charged separately according to weight and delivery area
.
3) Pipes from 2.40 m in length and items from a total height of 2.20 m on request
4) Island surcharge: a) Parcel delivery: €12 (regardless of order value), b) Freight forwarding delivery: Kos on request (depending on postcode + weight), c) Return collection: Parcel delivery: €12, freight forwarding delivery: Kos on request (depending on postcode + weight)
Important information
No risk! If an item does not meet your expectations, you have 14 days full right of return. Please note that shipping companies have to charge for a new journey if they fail to deliver your goods. Therefore, please make sure that there is someone on site who can take delivery of your ordered goods.
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